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9.45 / 109.4533333333333 6,010 reviews
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66,079travellers have enjoyed tours here
FAQs
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P - How far ahead of time should I book my transfer?
R -It is possible to book a private transfer service in Porto with a minimum of 12 hours in advance -
P - How long does the journey from the hotel to the airport take?
R -If you book a return transfer service, we recommend booking the pick-up from the hotel at least 2 hours before your flight. It takes approximately 25 minutes to get to Porto Airport.
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P - What pick up time should I choose?
R -For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time. -
P - How long will the driver wait for me?
R -- Airports: 1 hour from the plane's arrival time.
- Cruise ports: 30 minutes from the time indicated when making your reservation.
- Tran stations: 15 minutes from the train's arrival time.
- Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
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P - Where will the driver be waiting for me?
R -- Airports: the driver will wait in the arrivals hall, just after luggage pick up.
- Ports: the driver will wait in the arrivals terminal.
- Train stations: the driver will wait at the exit of the train's arrival platform.
- Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
The driver will always wait with a sign bearing your name.
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P - Are the prices final? Are there any extra charges?
R -Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
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P - How many people can travel in the vehicle?
R -The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
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P - How many suitcases can I take?
R -During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:- Hand luggage: total length, height and width adding up to no more than 115 cm.
- Large suitcase: total length, height and width adding up to no more than 155 cm.
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P - Are child seats available?
R -During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
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P - How can I find out my flight number?
R -The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
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P - Do I have to let someone know if my flight, boat, or train is delayed?
R -Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
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P - Why do I need a working mobile phone?
R -A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
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P - Who is responsible for a missed flight?
R -The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
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P - Is it possible to make various stops?
R -If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
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P - Can I share the vehicle with other people?
R -We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
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P - Will the driver speak English?
R -Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
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P - Do you have transfers in other destinations?
R -Yes, here you can see all the destinations where we offer airport transfers.
Do you have any questions?
How much does a transfer service cost? Are there child car seats? How many people fit in a vehicle? Find answers to our most frequently asked questions.
If you have any other questions please contact us
Our customers' reviews
These are genuine reviews written by our customers.5 out of 6,010 reviews
09 / 30 / 2024
Cagliari , Italy
L’autista che ci ha accompagnato in aeroporto è stato bravissimo. E’ arrivato con qualche minuto di anticipo preavvisandomi con un messaggio. L’auto era molto bella e pulita. Guida ottima, abile conversatore, simpatico ed educato. Siamo molto soddisfatti del suo servizio.. Translate this opinion into English.
The driver who took us to the airport was very good. He arrived a few minutes early, warning me with a message. The car was very nice and clean. Excellent driver, good conversationalist, friendly and polite. We are very satisfied with his service.. Opinion translated. Show original.
09 / 24 / 2024
Portugalete , Spain
Hemos viajado recientemente a Oporto 6 personas. Los traslados desde el aeropuerto los hicimos con este servicio. Ha sido una muy buena experiencia, con puntualidad y en todo momento nos han tenido informadas.. Santiago, el conductor muy profesional y un gran anfitrión de Oporto Translate this opinion into English.
We recently traveled to Porto with 6 people. We did the transfers from the airport with this service. It was a very good experience, they were punctual and kept us informed at all times. Santiago, the driver, was very professional and a great host in Porto. Opinion translated. Show original.
09 / 15 / 2024
Panama, Panama
Nuestro chofer Francisco se puso en contacto con nosotros unas horas antes de buscarnos, dándonos tranquilidad y confirmando donde nos estaría esperando. Del traslado del aeropuerto al hotel nos dio muchísima información y recomendaciones para nuestros días en Oporto. Quedamos muy contentos, ya que al llegar de un viaje larguísimo y tener un buen recibimiento hace toda la diferencia. Translate this opinion into English.
Our driver Francisco contacted us a few hours before picking us up, reassuring us and confirming where he would be waiting for us. From the transfer from the airport to the hotel he gave us a lot of information and recommendations for our days in Porto. We were very happy, since when you arrive from a very long trip and have a good reception it makes all the difference. Opinion translated. Show original.
09 / 15 / 2024
Valencia, Spain
Manuel es un conductor excelente y muy atento. Ha sido muy puntual y se ha comunicado con nosotros rápidamente cuando ha surgido un contratiempo ( la calle estaba cortada) hemos llegado al aeropuerto puntuales y sin incidentes. Me ha encantado el servicio Translate this opinion into English.
Manuel is an excellent and very attentive driver. He was very punctual and communicated with us quickly when a problem arose (the road was closed). We arrived at the airport on time and without incident. I loved the service. Opinion translated. Show original.
09 / 13 / 2024
Italy
L'autista è stato molto gentile, educatissimo e, noi, per il timore di arrivare tardi, siamo scesi dall'appartamento dieci minuti prima. In quell'istante l'autista è arrivato. Quindi non solo puntuale, ma anche in anticipo: cosa apprezzatissima dal momento che dovevamo prendere un volo. Consigliato! Translate this opinion into English.
The driver was very kind, very polite and, for fear of arriving late, we left the apartment ten minutes early. At that moment the driver arrived. So not only on time, but also early: something very appreciated since we had to catch a flight. Recommended! Opinion translated. Show original.